New Class of Mobile Phones Will Help Spur More Enterprises to Switch to VOIP, New Report Finds

Arrival of dual-mode handsets should encourage more companies to add wireless VOIP to their networks, according to Light Reading's Enterprise VOIP Insider

Jun 15, 2006

Commercial availability of wireless handsets that work with both conventional cellular networks and 802.11 wireless local-area networks (WLANs) will ultimately drive more organizations to migrate to voice over IP (VOIP) for all of their voice communications -- though that move will probably take two years or more to develop fully, according to the latest report published by Light Reading's Enterprise VOIP Insider (, a paid research subscription service of Light Reading Inc. (

"VOIP & WLANs: Enterprise Market Challenges" delivers a detailed accounting of current efforts to advance enterprise fixed/mobile convergence through the delivery of VOIP over wireless LANs (VOWLAN), including in-depth analysis of the following:

-- Development and availability of dual-mode handsets that can be used for
     both conventional cellular and enterprise WLANs based on the IEEE
     802.11 group of standards
  -- Readiness of today's enterprise WLANs to handle voice traffic
  -- Current and projected state of 802.11-class standards governing voice
     over WLANs
  -- Efforts by wireless network operators to expand service to include
     dual-mode products
  -- Key drivers for adoption of enterprise VOWLAN

"VOIP & WLANs: Enterprise Market Challenges" profiles and analyzes key VOWLAN technology suppliers, focusing on nearly a dozen companies now selling VOWLAN-enabling software directly into the enterprise market, including Ascendent Systems (a subsidiary of Blackberry developer Research In Motion), DiVitas Networks, FirstHand Technologies, Network Equipment Technologies (NET), and PCTEL.

"The arrival of dual-mode handsets represents an important step in the evolution of enterprise fixed/mobile convergence, but handsets alone won't drive deployment of enterprise VOWLAN," notes Christine Hartman, research analyst for Light Reading's Enterprise VOIP Insider and author of the report. "The effect of voice on WLAN infrastructure and the need for integration with other enterprise systems, including PBXs, have become significant near-term impediments to enterprise fixed/mobile convergence."

WLAN equipment providers recognize the potential associated with enabling wireless VOIP and are beginning to address many VOIP-related issues through recent product enhancements, Hartman says. "A truly integrated solution requires close cooperation across a diversity of industry players, including PBX players and more data-oriented companies such as Microsoft and IBM," she adds. "As often happens in such situations, a host of smaller companies, mostly recent startups, are willing to take on these complex and risky tasks in hopes of significant future rewards."

Other key findings of the report include:

  -- 802.11 standards covering VOWLAN are emerging, but selected standards
     key to voice quality and fast roaming will not be finalized until 2007
  -- Software linking mobile phones with enterprise systems is emerging
     mostly from start-ups closely linked to IP PBX players
  -- Unified communications and other data-oriented applications will play a
     significant role in wider VOWLAN acceptance

"VOIP & WLANs: Enterprise Market Challenges," a 22-page report, is available as part of an annual subscription (six issues) to Light Reading's Enterprise VOIP Insider, priced at $1,295. Individual reports are available for $900.

Launched in December 2005, Light Reading's Enterprise VOIP Insider offers deep insight and hard-to-get market data and intelligence on the core issues facing enterprise network managers, VOIP service providers, technology suppliers, and systems integrators as they set out to reengineer network architectures to center on packet-based voice and related applications.

To subscribe, or for more information, visit: For more information about all of Light Reading's Insider research services, visit:

To request a free executive summary of the report, or for details on multi-user licensing options, please contact:

Jeff Claudino
  Director of Sales
  Insider Research Services

  Press/analyst contact:

  Dennis Mendyk
  Managing Director
  Heavy Reading

  About Light Reading

Reaching a core audience of more than 917,000 enterprise IT managers and executives, Light Reading Inc. publishes, the leading global content site for the telecom industry;, a storage networking site;, dedicated to wireless networking; and, an IT security site. Light Reading is also affiliated with, a market research site offering quantitative analysis of telecom technology to carriers, service providers, and vendors. Light Reading was acquired by United Business Media in August 2005, and operates as a unit of CMP Technology.

About CMP Technology

CMP Technology ( is a marketing solutions company serving the technology industry. Through its market-leading portfolio of trusted information brands, CMP has earned the confidence of more technology professionals than any other media company. As a result, CMP is the premier provider of access, insight and actionable programs designed to connect sellers and buyers in ways that yield superior return on investment. CMP Technology is a subsidiary of United Business Media (, a global provider of news distribution and specialist information services with a market capitalization of more than $3 billion.

SOURCE: Light Reading Inc.

CONTACT: Jeff Claudino, Director of Sales, Insider Research Services,
+1-619-229-9940,, or Press/analysts: Dennis Mendyk,
Managing Director, Heavy Reading, +1-201-587-2154,

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