CMP Media's Network Magazine Releases Annual Carrier and ISP SurveysPRNewswire-FirstCall CMP Media's Network Magazine, the monthly networking publication for network IT professionals, announces the results of its annual North American Carrier and ISP Surveys. Nearly 4,000 readers ranked over 12 leading carriers and ISPs on key service categories in this unique Network Magazine survey, which focuses on the needs and buying trends of its readership. In the carrier portion of the survey, respondents ranked carriers based on their service offerings, including private lines, frame relay, ATM, VPNs, dedicated Internet access, Ethernet services, and Web hosting. Top honors went to Sprint and, for the second consecutive year, AT&T. Sprint took top marks for Frame Relay, and AT&T was honored for its ATM services. In addition to evaluating service offerings, the survey revealed buying patterns for the second half of 2002. Voice over IP, with 46%, was the most popular service chosen by network IT managers who are planning to or are currently implementing this service. Site-to-site VPNs and remote access VPNs, both at 36%, ranked second. Storage rolled in at third overall, with 31%. "Every year Network Magazine relies on its readers to rank service provider and ISP offerings," said International Technology editor David Greenfield. "The resulting data provides an excellent tool for network IT professionals when choosing services and partnering with providers." The ISP portion of the survey had an overwhelming response with over 3,000 network IT managers rating their ISPs. This is close to three times the number of respondents who ranked their ISPs in Network Magazine's 2001 survey. This year's participants evaluated seven areas-reliability, performance, security, breadth of services, pricing, support, and installation and repairs. The ISP survey concluded that reliability is the most important factor to customers. Genuity ranked #1 overall, leading in reliability, performance, and customer support. Time Warner Telecom came in #2, ranking high in price and installation repairs. The Carrier and ISP Surveys Butterflies & Castles, Inc., an independent research firm, conducted the research on behalf of Network Magazine. Complete results showing reader experiences with Carriers and ISPs have been rolled out in two Network Magazine articles: North American Carrier Survey: Simply the Best in the August issue and North American ISP Survey: Looking for Number Two in the September issue. Survey results can also be found on the web at http://www.networkmagazine.com/. About Network Magazine Network Magazine -- Where the Enterprise Meets the New Public Network -- provides in-depth technical analysis that helps IT buyers make critical purchasing decisions of networking products and services. For over 16 years, monthly Network Magazine has delivered Emerging Technology, Business Case, Product Focus and Strategies & Issues features to 200,000 readers worldwide. About CMP Media CMP Media LLC (http://www.cmp.com/) is a leading integrated media company providing essential information and marketing services to the entire technology spectrum-the builders, sellers and users of technology worldwide. Capitalizing on its editorial strength, CMP is uniquely positioned to offer marketers comprehensive, integrated media solutions tailored to meet their individual needs. Its diverse products and services include newspapers, magazines, Internet products, research, direct marketing services, education and training, trade shows and conferences, and custom publishing. CONTACT: Steve Steinke, Editor-in-Chief, +1-415-947-6361 or ssteinke@cmp.com, or Amy Rouas, Marketing Director, +1-415-947-6354 or arouas@cmp.com, both of CMP Media. SOURCE: CMP Media LLC CONTACT: Steve Steinke, Editor-in-Chief, +1-415-947-6361 or Web site: http://www.networkmagazine.com/ |