CMP Media LLC to Host Call Center Demo & Conference in Orlando
- Exclusive Retreat for Call Center Professionals and It Executives 30 Percent Larger Than Last Year -
CMP's Call Center Demo & Conference is the industry's leading event for next generation customer contact centers, attracting 130 exhibitors, 500 conference delegates and 2000 attendees to this year's show. The three-day conference covers the entire spectrum of call centers, from fundamental strategies and cutting edge technologies, to the latest software and innovative products.
WHO: Keynote Addresses: The Connected Call Center: "Getting There From Here" -- Brad Cleveland, President Incoming Calls Management Institute and -- Darryl Elliot, President InteleSource Inc. The Customer Contact Center: "An Essential Component of a CRM Strategy" -- Martin Prunty, Vice President of Product Marketing, ALLTEL Information Services WHAT: -- Expanded site selection summits -- Site visits to major Orlando call centers -- Purdue University Call Center Auditor Certification -- Call Center of the Year Award Luncheon (sponsored by Call Center Magazine) -- Co-location of IMA Worldwide User & Partner Conference -- 3 Conference Tracks WHEN: Wednesday, May 9th 8:30 a.m. - 6:00 p.m. (Special Pre-show events) Thursday, May 10th 9:00 a.m. - 5:00 p.m. Friday, May 11th 9:00 a.m. - 4:30 p.m. WHERE: The Hilton In The Walt Disney World Resort Lake Buena Vista, Florida INFO: Register online at www.CallCenterDemo.com 888-428-3976 x 2
For further information, please contact Marci Silverman of CMP Media LLC, 917-305-3326, email@example.com; or Leah Pomeranz of Casey Sayre & Williams, 310-458-1224, firstname.lastname@example.org.
PRNewswire -- April 30
SOURCE: CMP Media LLC