Top Industry Vendors Make Announcements at Enterprise Connect 2011

SAN FRANCISCO, Feb. 22, 2011 /PRNewswire/ -- Enterprise Connect, produced by UBM TechWeb, today provides a preview of some of the product and service announcements to be made at Enterprise Connect 2011. Enterprise Connect provides a unique venue for solution providers to showcase their most cutting-edge offerings in enterprise communications and collaboration. Enterprise Connect 2011 will be held February 28-March 3 at the Gaylord Palms Resort and Convention Center in Orlando, FL.  For more information visit: http://www.enterpriseconnect.com/orlando/.

"We are proud that so many leading solution providers have selected Enterprise Connect to unveil their latest products and services," said Fred Knight, Enterprise Connect General Manager and Co-Chair. "Enterprise Connect is designed to provide attendees with a comprehensive view of the enterprise communications and collaboration landscape and the introduction of new solutions from top industry providers at the show is a vital aspect of that mission."

The list of Enterprise Connect 2011 exhibitors making announcements currently includes the following:

911 Cell Phone Bank will introduce a simplified wireless device recycling program for the Enterprise. The free, turnkey program includes guaranteed data removal, online order tracking, and environmental compliance and reporting.

911 Enable releases version 3.3 of its Emergency Gateway (EGW) appliance. The EGW automates and simplifies E911 management for organizations of all types and sizes. Version 3.3 includes an expanded suite of E911 capabilities in addition to the EGW's automatic phone tracking, security desk notification, and reporting and monitoring features.

911 ETC announces that SoftLoc™, an application introduced in 2010 that requires soft phone users to provision their location information for emergency services, is now compatible with Mac™ operating system and is being implemented nationwide with a Fortune 100 beta client.

Aastra will be unveiling a new collaboration solution at Enterprise Connect.  Live in Booth #917, "The Enterprise" is an entertaining presentation illustrating the impact of intuitive, natural collaboration.  Aastra executives will be on hand to share strategic vision and technical staff will be providing live demonstrations.

Alcatel-Lucent is driving a new conversation between employees and customers through its new Visual Communications Suite. It establishes workgroup collaboration, advanced customer service, and reduced costs to enterprises, while delivering cost-effective, open, high-quality video to any end point; desktop clients/devices, smart phones, tablets/video display screens. Demo new Interactive Whiteboard booth #816.

Apparent Networks will introduce FlowView to the integrated PathView Cloud suite of VoIP/Unified Communications remote performance management solutions. With PathView Cloud and FlowView, you can easily and affordably monitor real-time performance of UC applications with an integrated view of applications causing congestion, and degrading performance, at or from any location.

Avtex announces new contact center optimization tools including the Customer Interaction Portal, empowering agents with a single interface.  Also, the company will release new Microsoft UC applications or GapTools™ - Time Sweeper for automated time tracking and billing and Presence Integration Manager for Vocera for more efficient communications in healthcare.

Bucher + Suter announces Multi Channel Adapter for Siebel, an out of the box CTI solution which seamlessly integrates Cisco's Unified Contact Center Enterprise with Siebel CRM.  Agents can manage voice and multimedia interactions routed by UCCE and handled in the Siebel CRM Communications Toolbar, streamlining workflow and increasing efficiency.

Calabrio unveils an all new design of its Web 2.0-based Calabrio ONE® workforce optimization software suite. Calabrio ONE is the first workforce optimization suite to draw on proven techniques of the social web to deliver workforce optimization tools that are intuitive, flexible and hassle free.

Carousel Industries and Vantage Healthcare Network® Embark on $3 Million, Multi-Site Integration Using Avaya Aura® Unified Communications. Carousel Industries signed an agreement with Vantage Healthcare Network® to install a multiple-site solution centered on the Avaya Aura unified communications architecture. The implementation is expected to be completed by April 2011.

ClearOne, a global communications and entertainment solutions provider, will unveil a major new product for Unified Communications on day one of EC in conjunction with one of the conference sponsors.  ClearOne will also exhibit new "CHAT" personal USB speakerphones, including the CHAT 60-U (for Lync) and CHAT 70-U (for Skype).

CosmoCom will be announcing broad social media integration support for contact centers. They'll be showcasing their unified, virtual contact center suite including the award winning CosmoDashboard call center reporting tools. Visit booth 1309 to learn more about CosmoCom's public- and private-cloud contact center solutions with live demonstrations.

Echopass, the leader in cloud based contact center solutions for the large enterprise, announces general availability of Verint Call Recording, Quality Management, and Analytics software as a SaaS offering.   The Verint applications are part of the Echopass suite that provides unparalleled scalability, flexibility, security, and lower total cost of ownership.

Integrated Research will announce two solutions to help businesses save costs and improve VoIP ROI. Real-time monitoring for Avaya Aura™ and Cisco SIP platforms reduces the complexity of enabling SIP across the enterprise, while Cisco TelePresence monitoring supports travel cost reduction by ensuring superb and distortion-free voice and image quality.

Interwork Technologies, a value added distributor specializing in emerging technologies, partners with Ingate Systems and Verba Technologies for the 2011 Enterprise Connect Show at booth #437. We are showcasing Ingate's SIParator that enables secure SIP Trunking to the Enterprise and Verba's call recording and quality management platform for unified communications.

ION Networks debuts the ION SA503 Service Access Point which gives service providers and enterprises a highly cost-effective, drop-in solution for remote device management. The ION SA503 offers a platform for Internet service delivery that is easy to set up and meets even the most stringent security requirements.

Metropolis Technologies, a leading manufacturer of telemanagement software, announces the release of its AgentWatch call center management software for Avaya IP Office PBXs.  AgentWatch is a web-based solution available in three models and presents businesses with a true cradle-to-grave view of inbound and outbound call center activity in real-time.

NET UX2000 Survivable Branch Appliance (SBA) is presented the Miercom Certified Secure Award at Enterprise Connect.  The NET UX2000 proved to be resilient to mutation and vulnerability tests without dropping any calls or network connections during the Miercom testing. www.miercom.com/net . Stop by NET's booth #1117 for further details.

Polycom is executing on its UCEverywhere strategy to seamlessly connect communications across the continuum of consumer, mobility, SMB (small to medium businesses) and the enterprise, regardless of platform or network. The company plans to highlight new developments with a number of its strategic partners including Microsoft, ShoreTel and others.

prairieFyre Software announces the release of the prairieFyre Contact Center for Microsoft Lync, a modular, integrated software suite with full-featured Automatic Call Distributor (ACD) and comprehensive management applications developed exclusively on the unified communications and Voice-over-IP architecture of the Microsoft© Lync™ Server 2010 platform and Lync™ 2010 desktop client.

RedSky Technologies announces its E911 Manager® is the first E911 solution offering full location tracking and real-time location updates for Avaya SIP phones running on Aura Session Manager 6.1.  Real-time location updates ensure emergency responders have accurate information – even for mobile users -- in the event of a 9-1-1 emergency.

RSI announces Shadow RTD Real Time Dashboard - solution for instantaneous monitoring and analysis of the health of your communication ecosystem. SHADOW RTD is a multi-vendor compliant solution that can monitor one or a complex array of mission-critical communication systems that require uncompromised performance and availability.

Sagemcom, global leader in IP fax since 2002, announces its XMediusFAX Fax over IP (FoIP) software now interoperates with Cisco's Service-Ready Engine Virtualization (SRE-V) infrastructure, part of Cisco's UCS Express, for hosting applications in the lean branch office.  XMediusFAX also now interoperates with Cisco's Unity Connection 8.5.

Sipera Systems will unveil a new highly-scalable Enterprise Session Border Controller (E-SBC) product line for service providers to sell SIP trunks to enterprises. Sipera's cost-effective E-SBCs are deployed on enterprise premises terminating SIP trunks, supporting 20-to-10,000 concurrent sessions. They feature an enhanced integration framework that dramatically simplifies deployment and management.

Smoothstone will announce the launch of its VoiceMaxx cloud-based voice platform and Maxxis, its application aware MPLS network solution, which work together to deliver cloud-based communication applications to the enterprise over a fully-managed IP infrastructure. Smoothstone will be discussing VoiceMaxx and Maxxis at booth #433.

snom technology (Booth #637) will be announcing the hardware edition of its snom ONE IP PBX for SMB and SoHo environments, the snom ONE plus. A plug-and-play version of snom's new IP PBX, the snom ONE plus provides a standards-based, highly secure, hardware-based IP PBX at an affordable price.

TelStrat (Booth #1316) presents Engage Unity™, its resource conserving, high performance workforce optimization solutions that operate together on a single server. Ideally suited for small to medium contact centers, Engage Unity configurations are designed to provide full WFO capabilities with minimal cost and impact on critical IT resources & infrastructure.

Tone Software announces ReliaTel VoIP QoS and Service Assurance solution with comprehensive SIP Management, which pinpoints VoIP quality and performance degradation at SIP trunks in real-time, and monitors health and link status of SIP-related SBCs, gateways, or softswitches, enabling users to rapidly resolve SIP issues before traffic enters their WAN/LAN.

Unimax will announce a new upgrade to its unified PBX and voice mail administration application. The upgrade will include several enhancements to the application's web services, API, and SDK. The upgrade will also enhance existing compatibility with voice systems from Avaya/Nortel, Cisco, and AVST.

Verizon Communications (booth #923), a Best of Enterprise Connect finalist,  will be announcing and demonstrating Unified Communications as a Service, a cloud-based offering that enables enterprises to efficiently and securely empower their workforces with UC capabilities such as IM, VoIP and video conferencing using a per seat predictable pricing model.

Vidyo (Booth #1209) announces VidyoRouter™ Cloud Edition, the next stage in VidyoConferencing™ architecture that enables telecom carriers and organizations to deploy personal telepresence as a cloud service to tens of thousands of users on mobile devices, desktops and room systems, with a 10x reduction in WAN and free firewall transversal.

VOSS Solutions, the leading provider of automated UC service delivery and management platform, will be announcing a new release of their enterprise software solution. VOSS 7.3 significantly increases the management coverage of UC applications, expanding their single "pane of glass" for administering the increasingly complex enterprise UC & IPT environment.

XO Communications (Booth # 302) announces the launch of its new cloud-based communications as a service offering.  This highly scalable, enterprise-grade, IP communications service allows businesses to accelerate the deployment of IP communications, simplify the management of their communications, and reduce capital investments and operating costs.

Zeacom, a leading global provider of contact center software, (booth #528) will announce details of a major integration and ISV partnership for Zeacom Communications Center, its fully featured, industry-proven contact center solution.

For more information on these companies, participating exhibitors and a complete Enterprise Connect schedule, please visit: http://www.enterpriseconnect.com/orlando/.

About Enterprise Connect®

Enterprise Connect® (formerly VoiceCon) is the leading conference and exhibition for enterprise communications and collaboration in North America. Enterprise Connect® brings corporate IT decision makers together with the industry's vendors, analysts and consultants to focus on the issues central to enterprise communications and collaboration systems, services and applications. Enterprise Connect® owns and produces No Jitter, (http://www.nojitter.com/), providing daily blogging and analysis of enterprise communications, and it also serves the community with a weekly email newsletter, a Webinar Series and Virtual Events. For more information, visit http://enterpriseconnect.com/.

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